QA Analyst SUMMARY Under moderate supervision, certifies and assures quality of new and existing products by executing test plans and scripts to verify that new or modified software programs function according to user requirements and conform to established guidelines. Communicates and coordinates results with impacted departments and tracks statistical information. Performs functional and regression testing of the SilverLake and/or CIF20/20 core products utilizing manual and test tool automated processes. ESSENTIAL FUNCTIONS * Executes and creates test plans and clear, concise test scripts for new products or enhancements to existing products. Defines moderate level scenarios and variations in data to adequately perform testing. * Schedules and performs appropriate testing; submits errors and issues to development for correction, and retests once errors have been corrected following established procedures. Reports test results and status as appropriate. Tracks defects and causal analysis to closure. * Reviews and provides feedback on requirements, design, and scope documents. * Interacts with Subject Matter Experts (SMEs) and development teams to identify and refine test requirements. * Coordinates and performs basic testing projects from initiation through delivery. Ensures that testing projects are completed on schedule. * May submit test plans and test reports for review and feedback. * May create and maintain test libraries, databases, and test environments. * May assist with any software changes for documentation update or correction. * May serve as liaison between technical and non-technical departments to ensure that all targets and requirements are met. * May assist with alpha and beta testing; may prepare enhancement test plans used at beta site. * May assist with education and training with regard to software enhancements and conveying corrections to other employees. Requirements MINIMUM QUALIFICATIONS * High school diploma or equivalent required. Associates or Bachelors degree preferred. * Minimum of 18 months to three years of experience in quality assurance, software testing, or a related field; or * An equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. * Extensive knowledge of SilverLake and/or CIF20/20 loan and/or deposit areas is required. In-depth knowledge of SilverLake Loan area is desirable. * Knowledge of SilverLake and/or CIF20/20 files and data structures is required. Knowledge of other Jack Henry & Associates, Inc. products is beneficial. * Ability to understand software development framework, architecture concepts and terminology is required. KNOWLEDGE AND SKILLS * Ideal candidate must have technical aptitude and an in-depth knowledge of Silverlake and/or CIF 2020 products. Emphasis in Silverlake loan application desirable. * Developing professional expertise. Works on non-complex to moderately complex projects. Exercises judgment within defined procedures and practices. * General knowledge of software development lifecycle. * General knowledge of software testing lifecycles. * General understanding of test design and testing methodologies. * Able to perform the software quality certification function with accuracy and timeliness. * Able to review system and functional requirements and extract information to use in preparing test plans and scripts. * Able to meet aggressive deadlines and handle multiple projects. * Able to use independent judgment to plan, prioritize and organize a diversified workload. * Able to define moderate to complex test cases and scenarios. * Prior use of tools such as SOATest, TestBench, SQL and the HP tool suite helpful. * Basic RPG and/or C# skills also helpful WORKING CONDITIONS * Typical office setting with environmentally controlled conditions. * Able to work extended hours as business needs dictate. * Occasional overnight travel may be required. COMPANY CONFORMANCE STATEMENT In performance of their respective responsibilities, all employees of Jack Henry and Associates are expected to: * Complete quality work within deadlines. * Interact professionally with other employees, customers and suppliers. * Work effectively as a team contributor on all assignments. * Communicate and coordinate work efforts with other employees, customers and suppliers. * Perform other duties as assigned. * Attend work regularly based on the assigned schedule. Education: Technical/Specialized Training Department: Information Technology Career Level: Experienced Jack Henry & Associates Inc. 663 W. Highway 60 Monett, MO 65708-8215 Phone: (417) 235-6652 Web: http://www.jackhenry.com/
